Privacy policy
Information about personal data processing at Thorn Express. This English version follows the information published in our Polish privacy policy, with the freight enquiry fields described below.
1. Data controller
The controller is Thorn Express, Hubert Ciernia, Borkowska 3/46, 30-438 Kraków, Poland. Tax identification number (NIP): 6793304889. REGON: 529212008. Contact: biuro@thornexpress.pl, +48 604 578 454.
2. Data collected
We collect information you voluntarily provide in a freight enquiry: contact name, company, email address or phone number, route, collection date, cargo description, quantity, weight, dimensions and handling requirements. You can submit an enquiry using either an email address or a phone number.
3. Purposes of processing
We use your information to prepare and send a transport quote, contact you about your enquiry, arrange transport services and meet applicable legal obligations. The Polish policy identifies GDPR Article 6(1)(b) for quotes and transport services, Article 6(1)(f) for enquiry-related contact and Article 6(1)(c) for legal obligations.
4. Retention
Personal data is retained for as long as necessary for the purpose for which it was collected, followed by any period required by applicable law, particularly tax and accounting requirements.
5. Your rights
Subject to the applicable conditions, you may request access, correction, erasure, restriction or portability of your data, or object to processing. You may also lodge a complaint with the President of the Polish Personal Data Protection Office. Contact us using the details above.
6. Cookies
The website may use cookies for its operation and traffic analysis. You can manage cookies through your browser settings. The available analytics and privacy settings depend on the tools enabled on the website.
7. Contact
For questions about personal data, email biuro@thornexpress.pl or call +48 604 578 454.